What is your minimum order quantity?
Our MOQ starts from 1kg for samples and 25kg for bulk orders. We accommodate businesses of all sizes.
Do you manufacture your own products?
We specialize in sourcing and quality control, working directly with established distillers and extractors across Asia. This model lets us offer greater flexibility in specifications, quantities, and origins than captive production typically allows.
What quality documentation do you provide?
Full documentation including COA, MSDS, and batch traceability records. Third-party inspection available upon request.
How long have you been in business?
Since 2005 — twenty years serving food and pharmaceutical buyers in some of the world's most demanding markets.
Can you source products not listed on your website?
Yes. Custom sourcing is our specialty. Tell us what you need and we'll identify the right source within 72 hours.
What is your response time?
We respond to all inquiries within 24 hours.
Do you ship globally?
Yes. We have experience shipping to Japan, Korea, Southeast Asia, Europe, North America, and the Middle East.
What payment terms do you offer?
For new clients, we typically require 30-50% deposit with balance before shipment. Terms can be discussed for long-term partners.